Gateway M40

Here at Gateway M40 we have a fantastic team that's dedicated to supporting you.

Meet our team

Just a few of the faces within our Charity, all highly trained and experienced in multiple aspects of debt management.


Operational Manager

I've been at Gateway since we started in May 2016 and I'm currently the Operational Manager. I'm passionate about making life better for people in North Manchester and I'm really proud to be part of the Gateway team. When I'm not at work I can be found baking cakes or walking in the woods with my dog!

Chris Fallone


Hi my name is Chris and I have lived and worked in Collyhurst sine 2008. As one of its founders, Gateway M40 is very close to my heart and I delight in serving it as Chair of Trustees. My passion for social justice flows from my love and passion for King Jesus who I have served as a priest for the last 30 years. I am very grounded in the real world with a particular zeal for inner city life. I love to get lost in the wonder of worship but also like to escape into the world of good science fiction. In my social time I am partial to good food, fine wine and real ale. I don’t like exercise but know it’s good for me, so I suffer through it at least a couple of times a week.

Simon Fox


Simon is one of our Trustees, he helps ensure Gateway is properly managed. He's spent the last 20+years working in Banking and Finance across a range of specialisms. In his spare time when he's not supporting the charity, he's a big fan of Theme Parks and classic cars.

Eric Roberts


My name is Eddie Roberts. My childhood was spent in Droylsden and Clayton and I went on to spend around 20 years serving (and eventually leading) a company in the construction and facilities management. I should stress that it was financial and management duties I was involved in – nobody every trusted me with a trowel or a screwdriver! I went on to do a bit of work for the PLC which bought our company but by that time I had become a Christian and couldn't imagine doing anything that was going to distract me from sharing the good news of God’s love revealed in Jesus. I have spent just over ten years doing that now in North Manchester and love this part of our great city.

Qutubuddin Chasma


I started volunteering at Gateway as a Debt Adviser after graduating with a Law degree. I now work for HMRC in Legal Services as a Review Officer, but I wanted to stay as a volunteer with the Charity. A position of Trustee came up and I jumped at the opportunity. The work Gateway does makes a huge difference to people’s lives and its privilege to be part of an exciting and worthwhile project in North Manchester. When I’m not working, I love to spend time with my family and enjoy running and Thai boxing.



Hi everyone my name is Mandy, I'm Gateways Administrator and I answer the phone to your enquiries. I sometimes have my partner in crime, Karis with me, she's a boxer dog and loves to be part of the team! When I'm not working I can usually be found on my rather large motorbike or out walking with my best pal!

Jo Knaggs

Outreach Worker

Hi, my name is jo. I started as a volunteer in our Bread-and-Butter food provision over 4 years ago working tirelessly throughout the pandemic. I was then offered the role as an outreach worker, working in the heart of our community alongside our partner agencies. I`ve also been a foster carer for 8 years, so helping people is what I really love doing the most. I have recently completed my debt advice training. Gateway M40 is a wonderful charity to work for as it enables me to help people in need and have fantastic outcomes for our clients.


Debt Advisor

My Name is Liza, I work as a debt adviser and also do some support with benefit claims.
I have lived and worked in the community for around 20 years. I have around 4 years experience with debt advice and have completed many additional training courses to extend my knowledge in debt to help those in need x
I'm currently attending Salford University reading Social Policy but I still provide sessional work for Gateway.

Paula Campbell

Debt Advisor

Hi, my name is Paula I am proud to be a born and bred Collyhurst girl and I still love living in the area. My past work experiences are in building and industrial cleaning industries including working in Manchester sewers. I started at Gateway just after lockdown volunteering at the food pantry to give back to the community after needing the food pantry myself during the Pandemic because of the financial crisis myself and my family were in. I now work in the office at Gateway M40. I am looking forward to starting my training as a debt advisor to help the community that I am very proud to be a part of. In my spare time I love to do DIY gardening and walk my dog.


Debt Advisor

I have been involved in debt advice since 2004 and have opened 3 debt advice centres, currently running a service in my home town of Congleton. Since 2009, I have worked for Community Money Advice as Training Manager and I helped to set up Gateway when it started in 2016. Taking up the offer of employment with Gateway, has enabled me to help provide a much needed service to improve the lives of those living in Collyhurst, Monsall and beyond. My wife and I have been foster carers for 16 years and currently have two long term placements at home which, together with 4 children and 4 grandchildren (and a dog) makes for a busy household! I am a trustee at my local church and when I have time, enjoy chilling out in the attic with my model railway and going away with the family in the caravan.


Office Mascot

Hi everyone – I’m Karis, I’m 6 years old and the Office mascot!

I spend my time snoozing and helping the team. I get taken on a daily walk round the site and love meeting new people! If anyone is ever feeling sad or upset, I provide snuggles, licks and woofs to help people feel better. My main activities are sleeping, eating and burping!


Doggy Guardian

Hi name is Charlie and I’m the doggy guardian at Gateway. If you’re feeling worried or under the weather and you need a pal to sit with you while you talk to our lovely team….I’m your dog! I’m nearly 14 and a bit lumpy and limpy but that doesn’t stop me enjoying life

I love snuggles, tummy rubs and all kind of attention...I’m really found of sitting on your feet...I’ve heard hoomans have cold toes, so I like to keep you warm!

Most of all I love food, any kind of food, from anyone - so feel free to give me treat!